Time to modernize and evolve.
We excell through our strategic alliances with the world’s leading technology companies like Cisco, LiveOps and Windstrea.
TrueShore provides you with an ecosystem of options based on dominant technology platforms. These partnerships are proof of our commitment to helping you simplify, modernize and secure your customer engagements across physical and digital channels. We are best in class for the healthcare industry.
Our state-of-the-art voice and hosting network centers are cloud based and fully redundant to ensure that the medical practices, nursing homes, or medical centers we work for remain as efficient as possible. We offer the highest agent availability.
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Our Health IT infrastructure and cloud based Live Ops call center software, enables us to extend quick, scalable, and efficient build outs. We take days instead of weeks to implement changes that follow COBIT Change Standards & Procedures.
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Our JIT model allows us to adjust to our customer’s needs; be it new specialties or products, new practice locations, seasonable spikes or growth. We are focused on simplifying systems and reducing implementation times for new programs & procedures.
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Procedures followed by our staff and users guarantee reliability and optimization. Our standard practices include internal and external audits to ensure a secure infrastructure that is always HIPAA-compliant.